It was November in New York, and I was steeling myself to attend a three-day experiential conference on leadership and authority where I wouldn’t know a soul. I wondered how I would be perceived by people there. Would they see me as a leader? Would I behave as one? I hoped so. Throughout Day One, … Read More
Last spring, the New York Times wrote about the Alan Alda Center for Communicating Science, where Mr. Alda (and presumably others) teach improv to scientists to help them communicate better. Alda explains why: “Not jokes, not cleverness. It’s the contact with the other person.” Amen, Alan Alda! I love hearing this insight about applied improv … Read More
Once, when my oldest daughter was in kindergarten in Portland, she had a playdate scheduled with a friend from her old pre-school. This girl had recently been through a devastating family tragedy, so, wanting to help, I thought carefully about how to make this the most special effin’ playdate that anyone had ever seen. What … Read More
“They help us ask the right questions so we can actually solve problems. We scaled this approach across all of HR.”